Complete Business Management Solution for Modern Enterprises

Key Features

Industries We Serve

• Manufacturing - Production planning, BOM management, cost tracking
• Automotive - Parts inventory, service management, customer tracking
• Construction - Project management, material tracking, subcontractor management
• Logistics & Transportation - Fleet management, delivery tracking, route optimization
• Food & Beverage - Batch tracking, expiry management, quality control
• Textile - Production orders, material management, quality tracking
• Engineering Services - Project billing, resource allocation, time tracking
• Distribution & Wholesale - Multi-warehouse, order management, customer pricing

Simple, Transparent Pricing

View full pricing details

Why Choose Biz Avenue?

• Cloud-Based - Access from anywhere, automatic updates, no server maintenance
• Affordable - Enterprise features at small business prices
• Secure - Bank-level encryption, SOC 2 compliance, daily backups
• Easy Setup - Get started in hours, not months
• Scalable - Grow from small team to large enterprise
• 45-Day Free Trial - No credit card required

Frequently Asked Questions

General Questions

What is this ERP software and who is it designed for?

Biz Avenue is a comprehensive cloud-based ERP (Enterprise Resource Planning) platform designed for small to large businesses across manufacturing, logistics, construction, and service industries. It provides complete business management capabilities including HR, inventory, finance, project management, CRM, and more - all with secure multi-tenant data isolation.

Which industries can use this application?

Biz Avenue serves multiple industries including Manufacturing, Construction, Automotive, Logistics & Transportation, Food & Beverage, Textile, Engineering Services, Distribution & Wholesale, and general service-based businesses.

Is this software suitable for small businesses as well as large enterprises?

Yes! We offer flexible plans designed for businesses of all sizes. Our Starter plan is perfect for small businesses with up to 3 users, while Professional plans scale to support larger organizations with advanced features.

How is this system different from traditional ERP solutions?

Unlike traditional ERP systems that require expensive on-premise installations and IT teams, Biz Avenue is cloud-based, affordable, and easy to set up. You get enterprise-grade features without the complexity - no servers to maintain, automatic updates, and accessible from anywhere.

Is your ERP cloud-based or on-premise?

Biz Avenue is primarily a cloud-based SaaS solution, ensuring you always have the latest features and security updates.

Can service-based businesses use this system, or is it only for manufacturing?

Absolutely! While we have robust manufacturing features like BOM and production tracking, our platform is equally powerful for service businesses. Features like project management, HR, invoicing, CRM, and financial management work perfectly for consulting firms, contractors, and other service providers.

Does the system support multi-company or multi-branch operations?

Yes, our Professional plan supports multi-company consolidation, allowing you to manage multiple business entities or branches from a single platform while maintaining separate books and consolidated reporting.

Trial & Signup

How does the 45-day free trial work?

Sign up with just your email - no credit card required. You get full access to all Professional plan features for 45 days. Explore the platform, import your data, and see how it transforms your operations before committing.

Do I need to provide a credit card for the free trial?

No! We believe in letting you experience the full value of our platform before asking for payment. Your 45-day trial is completely free with no credit card required.

What happens when the free trial ends?

You'll receive reminders as your trial approaches its end. After the 45-day trial, you have a 7-day grace period to choose a plan. If you don't subscribe, your access will be limited, but your data remains safe and accessible once you activate a subscription.

Can I upgrade or downgrade my plan at any time?

Yes! You can change your plan at any time. Upgrades take effect immediately, and downgrades apply at your next billing cycle. We'll prorate any charges to ensure fair billing.

How long does it take to set up the system?

Most businesses are up and running within hours. Our intuitive setup wizard guides you through organization configuration, and you can start using core features immediately. Full implementation with data migration typically takes 1-2 weeks.

Do you provide onboarding or training support?

Yes! All plans include access to our knowledge base and video tutorials. Professional plans include email support with dedicated onboarding sessions.

Can you migrate my existing data from Excel or other software?

Absolutely! We support data import from Excel, CSV files, and can assist with migration from other ERP systems.

Pricing

What pricing plans are available?

We offer two plans: Starter ($49/month or Rs. 13,500 for Pakistan) for small businesses with core ERP features, and Professional ($149/month or Rs. 41,500 for Pakistan) for growing businesses with advanced features including manufacturing, warehouse management, CRM, and custom reports.

Is pricing based on users, features, or usage?

Our pricing is primarily based on features and user limits. Each plan includes a set number of users, warehouses, and projects. You can purchase add-ons for additional capacity as needed.

Are there any hidden costs or setup fees?

No hidden costs! The price you see is what you pay. There are no setup fees, implementation charges, or surprise costs. Optional add-ons for extra users, warehouses, or storage are clearly priced.

Do you offer annual billing discounts?

Yes! Save 20% when you choose annual billing. For example, the Professional plan is $149/month or $1,430/year (equivalent to about $119/month). Pakistan pricing: Starter Rs. 129,600/year, Professional Rs. 398,400/year.

Can I add or remove users later?

Yes, you can add users at any time for a per-user fee. User adjustments can be made from your settings dashboard. Reductions apply at your next billing cycle.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), bank transfers for annual subscriptions, and can arrange custom payment terms for larger organizations.

Security & Privacy

Is my data secure in your system?

Absolutely! We use industry-standard encryption (AES-256) for data at rest and TLS 1.3 for data in transit. Our infrastructure is hosted on enterprise-grade cloud providers with SOC 2 compliance and regular security audits.

How do you ensure data isolation between organizations (tenants)?

Each organization's data is completely isolated using tenant-based architecture. Every database record is scoped to a specific tenant ID, ensuring no cross-contamination of data between organizations.

Is my data backed up regularly?

Yes! We perform automated daily backups with point-in-time recovery capability. Backups are stored in geographically distributed locations for disaster recovery.

Who owns the data stored in the system?

You do! Your data belongs to you completely. We are simply custodians of your information. You retain full ownership and intellectual property rights to all data you store in our system.

Can I export my data anytime?

Yes! You can export your data at any time in standard formats (CSV, Excel, PDF). All modules support data export, and you can request a complete data export from your account settings.

Do you comply with data protection standards?

Yes, we comply with major data protection regulations including GDPR principles. We maintain transparent data practices and provide tools for data access, correction, and deletion requests.

What happens to my data if I cancel my subscription?

Upon cancellation, your data is retained for 30 days, allowing you to export everything or reactivate your account. After 30 days, data is securely deleted.

Manufacturing Features

Does the system support Bill of Materials (BOM)?

Yes! Our Professional plan includes comprehensive BOM management. Create multi-level BOMs, define raw materials and components, track material costs, and automatically calculate production costs.

Can I track production costs and variances?

Absolutely! Track estimated vs. actual production costs, monitor material and labor variances, and generate detailed cost analysis reports to improve profitability.

Does it support project-based manufacturing?

Yes! Link production orders to specific projects, track costs at the project level, and monitor progress through customizable project stages and timelines.

Can I assign employees to specific projects?

Yes! Assign team members to projects, track their time and contributions, and manage workload across multiple projects with our project management module.

Does the system provide production timelines and Kanban boards?

Yes! Visualize production workflows with Kanban-style boards, track order progress through stages, and monitor timelines with Gantt-style project views available in Professional plans.

Can I track wastage and material consumption?

Yes! Record material consumption against production orders, track wastage and scrap, and analyze efficiency metrics to optimize your manufacturing processes.

Inventory Management

How does inventory management work?

Our inventory module provides real-time stock tracking, automatic updates on purchases and sales, reorder point alerts, and comprehensive transaction history. Manage items across multiple warehouses with full visibility.

Does the system support batch and lot tracking?

Yes! Track inventory by batch or lot numbers for quality control, expiry management, and traceability. Essential for industries with compliance requirements.

Can I manage multiple warehouses or stores?

Yes! Starter plan includes 1 warehouse, Professional includes 3 warehouses. Transfer stock between locations and maintain separate inventory counts.

Are low-stock alerts available?

Yes! Set minimum stock levels for each item and receive automatic alerts when inventory falls below thresholds. Never run out of critical materials again.

Can store managers issue and receive inventory independently?

Yes! Role-based permissions allow store managers to handle stock issues, receipts, and transfers within their assigned warehouse while maintaining oversight for administrators.

Does the system maintain an audit trail for inventory transactions?

Absolutely! Every inventory movement is logged with timestamps, user information, and transaction details. Generate audit reports for compliance and internal controls.

Can supplier prices and purchase history be tracked?

Yes! Maintain supplier price lists, track price changes over time, compare supplier costs, and access complete purchase history for better procurement decisions.

HR & Payroll

What HR features are included?

Our HR module includes employee profiles, document management, department organization, job positions, recruitment tracking, leave management, attendance tracking, and performance evaluations.

Does the system support attendance and leave management?

Yes! Track employee attendance, manage leave requests and approvals, maintain leave balances, and generate attendance reports for payroll processing.

Can payroll be processed within the system?

Yes! Professional plans include payroll processing with support for salary calculations, deductions, allowances, and payslip generation.

Does it handle advances, deductions, and allowances?

Absolutely! Configure various allowance types, manage salary advances with repayment tracking, set up recurring deductions, and calculate net pay automatically.

Can employees access their own profiles and records?

Yes! Employees can view their profiles, check leave balances, submit leave requests, and access payslips through self-service features (based on permissions).

Does the system support recruitment and performance evaluations?

Yes! Post job openings, track applications, schedule interviews, and manage the hiring pipeline. Conduct performance reviews with customizable evaluation criteria and feedback tracking.

Finance & Accounting

Does the system follow double-entry accounting?

Yes! Our accounting module uses proper double-entry bookkeeping principles, ensuring balanced books and accurate financial reporting.

Can I create a custom chart of accounts?

Yes! Customize your chart of accounts to match your business structure. Add accounts, organize by type, and configure account hierarchies.

Does it support bank reconciliation?

Yes! Import bank statements, match transactions automatically, reconcile accounts, and maintain accurate cash positions across all your accounts.

Can I manage investors and capital accounts?

Yes! Track investor contributions, manage capital accounts, record transactions, and generate investor statements with our investor management module.

Are financial statements generated automatically?

Yes! Generate Balance Sheets, Income Statements, Cash Flow Statements, and Trial Balances with a click. Reports update in real-time as transactions are recorded.

Can reports be exported to Excel or PDF?

Absolutely! All reports can be exported to Excel, PDF, or CSV formats for sharing, printing, or further analysis in external tools.

Does the system support multi-currency accounting?

Yes! Professional plan supports multiple currencies with automatic exchange rate updates, currency conversion, and multi-currency reporting.

CRM & Sales

Does the system include CRM features?

Yes! Professional plans include full CRM capabilities - manage customer relationships, track interactions, and maintain detailed customer histories.

Can I create quotations, sales orders, and invoices?

Yes! Create professional quotations, convert them to sales orders, generate invoices, and track the complete sales cycle from lead to payment.

Can supplier bills and payments be tracked?

Yes! Record supplier bills, schedule payments, track outstanding payables, and maintain complete payment history for all vendors.

Does the system manage customer and vendor histories?

Absolutely! View complete transaction history, communication logs, and relationship timeline for every customer and supplier in one place.

Can I track receivables and payables?

Yes! Monitor accounts receivable aging, track outstanding payables, send payment reminders, and manage cash flow with dedicated AR/AP reports.

Does it support tax calculations on invoices?

Yes! Configure tax rates, apply taxes automatically on invoices, and generate tax reports for compliance. Supports multiple tax structures.

User Management & Access Control

Can I define different user roles and permissions?

Yes! Create custom roles with specific permissions for each module. Control who can view, create, edit, or delete data across the entire system.

Is role-based access control available?

Absolutely! Our RBAC system lets you define roles like Admin, Manager, Staff, or custom roles, each with tailored access to features and data.

Can I restrict users to specific modules or data?

Yes! Limit users to specific modules, warehouses, or departments. Fine-grained permissions ensure users only access what they need.

Does the system keep logs of user activities?

Yes! Comprehensive audit logs track user actions including logins, data changes, and system access for security and compliance.

Can a superadmin access multiple organizations?

Yes! Platform superadmins can access and manage multiple tenant organizations, useful for holding companies or managed service providers.

Reports & Analytics

What types of reports are available?

We offer 50+ standard reports across all modules including financial statements, inventory reports, sales analytics, HR reports, project summaries, and custom reports.

Can I create custom reports?

Yes! Professional plans include a custom report builder. Create reports with your chosen fields, filters, and formatting.

Are dashboards customizable per role?

Yes! Configure dashboards to show relevant KPIs and metrics for each user role. Managers see different insights than staff members.

Does the system provide real-time business insights?

Absolutely! Dashboards update in real-time, giving you current visibility into sales, inventory, finances, and operations at any moment.

Can reports be scheduled or shared automatically?

Yes! Professional plan supports scheduled reports via email. Set up daily, weekly, or monthly automated report delivery to stakeholders.

Integrations

Does the system provide API access?

Yes! Professional plan includes API access for custom integrations, allowing you to connect Biz Avenue with your other business systems.

Can it integrate with accounting or payment systems?

Yes! We support integrations with popular payment gateways and can connect with external accounting systems.

Is WhatsApp, SMS, or email notification supported?

Yes! Receive email notifications for important events. WhatsApp and SMS notifications are available as add-ons.

Can third-party tools be integrated?

Yes! Through our API and webhook system, you can integrate with CRMs, e-commerce platforms, and other business tools.

Do you offer custom module development?

Yes! Professional customers can request custom module development to meet specific business requirements. Our team works with you to design and build tailored solutions.

Support

What support channels are available?

All plans include email support and access to our knowledge base. Professional adds priority email support with faster response times.

What is the response time for support tickets?

Starter: 48-hour response. Professional: 24-hour response with priority handling.

Is training or documentation provided?

Yes! Comprehensive documentation, video tutorials, and user guides are available for all users. Professional customers receive personalized training sessions.

Do you provide an SLA guarantee?

Yes! We guarantee 99.9% uptime for all customers. Professional plans include formal SLA agreements with defined response times and remediation commitments.

Ready to Transform Your Business?

Join thousands of businesses that trust Biz Avenue for their operations. Start your 45-day free trial today and experience the difference.

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